Brinks Home System Review
There are many reasons why people install security system devices in their homes. There are many home security systems available in the market; among these, Brinks Home System is a popular product line used and recommended by many. It can be to protect against burglary, odorless gas, and fire. People also manage electricity using a home surveillance system and monitor the home using indoor/outdoor security cameras. Not to forget, it can be just for the peace of mind that your family, pet(s), and property are safe when you are not at home. But is it really worth it? Keep reading Brinks Home System Review to decide whether you should install Brinks Home System or not.
About Brinks Home
Brinks Home is one of the major players in home security for more than a century. The company is based in Dallas-Fort Worth in Texas and provides its services and products in more than 100 countries.
Brinks offers to combine an old-school model of professional monitoring and bundling equipment and inexpensive customizable smart security ultimate setups into a three-year contract. You can install their system by yourself or get their installation services by paying an extra fee.
Brinks Home Products
There is a lot of security equipment that Brinks Home offer. The company uses equipment of other brands in their home security system as well, such as IQ panel of Qolsys or doorbell of SkyBell.
Brinks Equipment
There are a ton of various home security devices that Brinks Home offer. These include:
- Cameras: Indoor and outdoor cameras and video doorbell.
- Sensors/detectors: Motion sensor, window sensor, door sensor, flood sensor, garage breakage sensor, glass breakage sensor, freeze sensor, smoke detector, and carbon monoxide detector.
- Smart devices: Smart thermostat, smart lock, smart switch, a smart plug, and smart dimmer.
- Others: Some other devices include window stickers, yard signs, touchscreen keypad, control panel, backup battery pack, and keychain remote.
You can also connect several smart home devices with the Brinks home devices through direct or indirect channels. These home automation products include Amazon Alexa, Z-wave protocol, and Google Home smart assistants.
Emergency Features in Brinks Home System
Brinks Home products come with some built-in emergency features. These include:
- Duress Code: There are two codes you create while setting up the Brinks Home security system. One is the duress disarming code, and the other is the typical disarming code. You can use the disarming code if you are forced by someone to disarm the security against your will. Choosing this will disarm the system and let the Brinks Home security department know that users need help.
- Emergency Button: There is an emergency button support in the keychain and control panel.
- ASAPer: This is a home security feature from the company MONI which is associated with Brinks Home. This emergency feature sends alerts to the emergency contacts of the user and monitoring center.
Moreover, it automatically and quickly connects the user with them through email or text, and canceling false alarm as soon as possible (as the name suggest) is now easy for the user.
Does Brinks Home Charge For More Cloud Storage?
One of Brinks Home unusual but appreciated moves is that it does not charge extra for cloud storage. However, you can get local storage with the camera only and its doorbell. According to some users, if you have a digital video recorder (DVR), you can get local storage for the outdoor and indoor cameras.
However, that is not clearly mentioned on the Brinks Home website. You get free cloud storage either way. Fewer people would probably need local storage. Usually, free cloud storage fulfills the basic storage needs.
Monitoring System?
The Brinks home touch screen control panel connects the mobile app and monitoring center over LTE cellular and Wi-Fi connection. The primary method is a Wi-Fi connection; however, if necessary, a cellular connection takes over.
Brinks Home App
There is a Brinks Home app that connects the smart home products to work directly with the Brinks Home. The app works as a generic platform for all smart home control devices. This Brinks Home app is the Alarm.com app.
Brinks use this app as the only go-to spot for smart home needs. The ratings of the Alarm.com app are high, but a smaller local company also offers the same app experience.
Equipment Packages
Brinks Home offers three basic equipment packages. If there is some product that Brinks Home sells but is not included in your package, you ask them to customize your package to add that product as well.
Instead of buying that product online, you can directly call Brinks Home for package customization. Like several other home security companies, Brinks Home also does not share its prices with customers immediately.
No irrelevant or sensitive information is required to get a quote. Just select ‘Buy Now on the product you choose and get the final quote on the checkout page.
No Landline Requirement for Brinks Home Security System
Without any landline system, you can monitor and send alarms by installing the home security system. To communicate with its Alarm Response Center in the US, Brinks Home uses a secure cellular connection other than Wi-Fi.
According to National Public Radio (NPR), over 50% of households do not use landlines and are cellphone only. It helps to trim your cost as you will not need additional landline service within the price of the home security system.
Brinks Home Customer Support Service
Brinks Home offers customer support through live chat, on the phone, and from their online help center. Live chat is good for anti-social people. Their customers have rated their customer support service excellent with informative and prompt responses.
However, you must remember that you must stay on the same web page while using live chat because the chatbox disappears when you click on another page. As a result, you must start a conversation from the start with another representative.
If you opt for a post-purchase phone call, it will take about ten minutes which is half compared to other security companies.
Who should Use Brinks Home System?
You should go for Brinks Home Installation if:
- You are a homeowner and want a system with a quick alarm response in case of home security breaches.
- You are looking for a wide range of home security devices integrated with smart home automation options.
- You want the services of home security system providers with an established monitoring center.
Brinks Home security system is not recommended for those who:
- Want guaranteed protection against theft included with professional system installation.
- Are not tech-savvy.
- Do not want to be chained with a contract agreement.
Brinks Home System: Final Verdict
Our busy lives need peace of mind with assurance that our loved ones and property are secure. Brinks Home security system helps us in achieving this by providing various home security devices. With a wide range of equipment and customer testimonial, Brinks Home is a trust-able brand for home protection with fantastic guarantees and a money-back warranty.